Service Advisor

Location: Exeter

Salary: £32,600 per annum

Hours: Monday-Friday, 7:00am-4:00pm or later shift options available, plus Saturdays mornings on rota

Join a busy commercial vehicle dealership as a Service Advisor, delivering excellent customer service while coordinating workshop bookings, repairs and vehicle handovers.

Key Responsibilities of a Service Advisor:

Booking customers and accurately recording vehicle faults

Managing workshop loading and raising job cards

Keeping customers updated on repair progress and completion times

Explaining repairs, service requirements and warranty information

Arranging payments, vehicle handovers and MOT inspections

Promoting aftersales services and service contracts

Skills and Qualifications for a Service Advisor

Essential

Excellent customer service and communication skills

Strong organisation and attention to detail

Ability to manage bookings and prioritise workloads

Professional approach to handling customer queries and payments

Desirable

Experience in a commercial vehicle dealership or workshop environment

Knowledge of vehicle servicing, repairs and MOT requirements

Click 'Apply Now' to take the next step in your career.

INDBS