Job Salary
£24,000 - £26,000/annum
Job Location
Heywood
Location Type
On-site
Job type
Permanent
Job Category
Customer Service
Company
CV-Library
Closing date
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BODYSHOP CUSTOMER SERVICE ASSISTANT

Location: Heywood

Salary: £24,000 - £26,000 Basic Salary DOE

Job Type: Full-Time, Permanent

Working Hours: Monday - Friday, 8:00am - 5:00pm

Are you an organised, customer-focused professional looking for your next opportunity within the automotive industry? This Bodyshop Customer Service Assistant position in Heywood offers a basic salary of £24,000 - £26,000, depending on experience, with full-time, permanent employment and a consistent Monday-to-Friday working pattern.

If you enjoy helping customers, communicating clearly and keeping things running smoothly in a busy environment, this could be an excellent opportunity to develop your career within a vehicle accident repair setting.

WHAT'S IN IT FOR YOU?

  • £24,000 - £26,000 basic salary, depending on experience.
  • Full-time, permanent employment.
  • Monday-to-Friday working pattern.
  • Consistent working hours of 8:00am - 5:00pm.
  • Opportunity to build experience within the automotive accident repair sector.
  • A varied role combining customer service, administration and communication.

THE ROLE

As a Bodyshop Customer Service Assistant, you'll help deliver a positive customer experience throughout the vehicle repair process. You'll support the day-to-day administration of the bodyshop, keeping customers informed and helping ensure information is communicated accurately between customers and the repair team.

Your responsibilities will include:

  • Handling customer enquiries professionally by telephone and email.
  • Providing customers with updates on vehicle repairs when information is available.
  • Supporting appointment scheduling and customer communications.
  • Maintaining accurate customer records and administrative information.
  • Liaising with colleagues to help coordinate the customer journey.
  • Assisting with general office administration and documentation.
  • Delivering a friendly, professional service while managing competing priorities.

ABOUT YOU

  • Previous experience in a customer service, reception or administrative role; automotive or bodyshop experience would be beneficial.
  • Strong communication skills, with a professional and approachable telephone manner.
  • Good organisational skills and attention to detail.
  • Confident using computers and standard office software.
  • Able to manage enquiries, prioritise tasks and maintain accurate records.
  • A customer-focused approach, with the ability to remain calm and helpful in a busy environment.
  • Reliable, proactive and comfortable working as part of a team.

APPLY TODAY

If you're looking for a full-time, permanent Bodyshop Customer Service Assistant position in Heywood, with a salary of £24,000 - £26,000, get in touch today.

For more information or to apply, contact Chris at AutoSkills UK and quote job number 55059.

Right to Work: Candidates must have the right to work in the UK. Proof of eligibility will be required prior to employment