Service Advisor

Location: Bristol

Salary: £32,000 per annum

Hours: Monday to Friday / 40h week

Benefits

33 Days holiday

Life Assurance worth over £60,000

Training and development opportunities

Pension scheme

Employee support and wellbeing services

Career progression within a growing business

We’re looking for an experienced Service Advisor / Automotive Service Advisor to join a busy commercial vehicle operation in Avonmouth. This is a fantastic opportunity to be part of a customer-focused team, where your communication and organisational skills will be highly valued.

Key Responsibilities of a Service Advisor / Automotive Customer Service Advisor:

Act as the first point of contact for customers in the service department

Book in vehicles for service, repair, and maintenance

Liaise with workshop staff to ensure updates are communicated clearly

Handle customer queries and complaints professionally

Raise job cards and invoices accurately

Maintain high levels of customer satisfaction through excellent service

Skills and Qualifications for a Service Advisor / Automotive Customer Service Advisor:

Previous experience in a Service Advisor in a Main Dealer

Excellent communication and interpersonal skills

Good IT skills and the ability to use internal systems

Strong attention to detail and ability to multitask

Experience working within an automotive or commercial vehicle environment

Knowledge of vehicle service processes

If you’re a confident and professional Service Advisor ready for your next career move, this could be the perfect fit.

Click ‘Apply Now’ to take the next step in your career.

INDBS