We are recruiting for an experienced Service Advisor to join our expanding independent automotive garage in Stafford, Staffordshire. This permanent, full-time Service Advisor role offers a salary of up to £33,000, with higher pay available for experienced Senior Service Advisors. You will work in a modern facility specialising in prestige, performance and electric vehicles.
Monday to Friday, 8:00 am to 6:00 pm, with no weekend work.
Benefits:
Salary of up to £33,000, with flexibility for Senior Service Advisors
Ongoing professional training and development
Modern facilities and advanced technology
Supportive team environment
Genuine career progression opportunities
Additional leave
Company pension
Employee discount
Discounted or free food
Free on-site parking
Employee referral programmeDuties:
Manage the customer journey from initial booking through to vehicle handover
Arrange servicing, repairs and MOT bookings
Prepare accurate job cards, estimates and repair authorisations
Liaise between customers, workshop technicians, parts suppliers and other departments
Provide clear updates, technical explanations and professional advice
Coordinate parts orders and supplier communications
Process invoices, payments and warranty claims
Maintain an organised and professional reception and customer waiting area
Deliver consistently high standards of customer service as a Service AdvisorRequirements:
Minimum two years’ experience as a Service Advisor within a franchise or independent automotive garage
Previous experience handling vehicle servicing, repairs and MOT procedures
Excellent customer service, communication and interpersonal skills
Strong organisational and administrative abilities
Professional appearance and conduct
IT literacy and the ability to learn internal management systems
A full, clean UK driving licence
Applicants for this Service Advisor position must have relevant automotive service reception experience; applications without this experience will not be considered
Full training on company systems and processes will be providedThis Service Advisor position offers excellent stability and the opportunity to develop your career within a respected independent automotive business.
Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Rugeley and Staffordshire, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career
