We are seeking an experienced Service Advisor to join our expanding independent garage near Stafford. This permanent position offers the opportunity to work with prestige, performance and electric vehicles in a modern, professional facility.

This Service Advisor position offers a £32,000 basic salary, with increased earning potential available for Senior Service Advisors. The working hours are Monday to Friday, 8:00am to 6:00pm, with no weekend work.

Benefits:

£32,000 basic salary, with enhanced pay available for Senior Service Advisors

Monday to Friday working hours, with no weekends

Ongoing professional training and development

Modern facilities and advanced technology

Supportive team environment

Genuine career progression opportunities

Employee discountsDuties:

Manage the customer journey from booking through to vehicle handover

Arrange service, repair and MOT bookings

Prepare accurate job cards, estimates and repair authorisations

Liaise between customers and workshop technicians

Provide clear updates, explanations and technical advice

Coordinate parts orders and supplier communications

Process invoices, payments and warranty claims

Maintain an organised and professional reception and waiting areaRequirements:

At least two years’ experience as a Service Advisor within a franchise or independent garage

Strong knowledge of vehicle servicing, repairs and MOT procedures

Excellent customer service and communication skills

Professional appearance and conduct

Strong organisational and administrative abilities

IT literacy and the ability to learn internal management systems

A full, clean UK driving licenceTo succeed as a Service Advisor, you will need to demonstrate previous experience within the automotive sector. Applications without relevant service reception experience will not be considered. Full training on our systems and processes will be provided.

Previous Service Advisor experience is preferred, although we will consider individuals from other customer-facing automotive roles, including Sales Administrators and Sales Executives, who can demonstrate strong communication and customer service skills.

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today