Job Introduction

We are recruiting for a Customer Contact Specialist based at our Land Rover dealership in Hereford.

The hours of work are 40 hours per week between 8:00am to 5:00pm, Monday to Friday.

Excellent Basic Salary with a bonus OTE up to £30,000 plus benefits.

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

Dealing with Aftersales calls, booking clients vehicles into the Dealership for service or repairs

Accurate data inputting of client details

Increase customer retention while ensuring customer satisfaction

Improve and drive lead conversions

Contacting prospective clients and upselling products

Initiating the solving of customers problems in a professional manner

Adhering to brand standardsAbout you

Customer focused with excellent communication & organisational skills

Self-motivated & target driven

Able to work on your own or as part of a team

Ability to use your own initiative to provide impeccable customer service

Smart and presentable with an outstanding telephone manner

Competent using Microsoft Office

Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company EventsWhy Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank